top of page
Returns & Refunds
We do not accept returns on used products. Unused items may be returned within 30 days of delivery at the buyer's expense.
To start a return, email info@industrialtom.com with your order number and we'll send return instructions.
Once we receive and inspect the item, we'll refund the product price, less the original shipping cost, to your original PayPal payment. Return shipping isn't refunded unless we sent the wrong item or it arrived damaged.
If your package arrives damaged, contact us within 7 days and keep the packaging so we can help with a carrier claim.
bottom of page